William Ury, a co-founder of Harvard’s Program on Negotiation and one of the world’s leading experts on mediation. He discusses his impression of the country's current problem-solving methods and what needs to change.
William Ury notes that a key to productive problem solving is finding solutions that work for both parties, and in the case of national issues, he calls it a “win-win-win” - a win for both sides of the aisle is a win for the country as well. He believes achieving these win-win-wins requires leaders to build bridges across aisles and avoid personal anger. But it also requires the engagement of what he calls “the third side” which is born of his insight that it takes two sides to fight, but that it often takes a third side to stop the fighting.
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